What We Collect
- Identifiable information absolutely necessary for the transaction or our internal records.
- Information associated with your connection to our site including your IP address, operating system, Web browser, and page visits.
- The email addresses of those who communicate with us via email, aggregate information on what pages customers access or visit, and any information customers volunteer.
- Financial information, such as a credit card number, used for order processing only.
What We Do with Your Information
The information we gather is used in-house to help us create a better and more effective shopping experience for our customers. Understanding typical navigational patterns helps us improve website flow and efficiency.
When you make a purchase, we will send you emails to confirm your order and may also need to contact you via phone, postal mail or email if we have other questions regarding your order.
Privacy and Security
Bliss Wax Bar uses the latest encryption technologies to keep your personal information safe. Your private ordering information – including your credit card number – is encrypted using several keys for maximum security. Your credit card and billing information cannot be read as it travels to our ordering system (256 bit SSL encryption), and the numbers are unreadable to anyone trying to access the site remotely. The credit card information necessary to authorize an account is not stored by our systems and is only in use long enough to complete the associated transaction. The last four (4) digits of the credit card number are stored with transaction information for identification purposes. We have implemented the requisite physical, electronic, and managerial processes to prevent unauthorized access, and maintain data security.
Updating or Changing Contact Preferences
If you prefer not to receive information from us, please let us know by contacting us via email or phone. Our email address is firstname.lastname@example.org and our phone number is 318-208-8099.
You may contact us at any time to update the information we have about you.
To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections.
Gift cards usually arrive in 3 – 7 business days for those that request shipping or will be available within 24 hours at our location after purchase online. Please note that there will be a $2.50 fee added to your purchase for shipping and handling.
Returns and Exchanges
All product returns must be within 30 days. A store credit will be issued for opened products and a full refund will be issued for unopened products.
Bliss Wax Bar gift card policy complies with current state law. Lost and stolen cards are not replaceable. Bliss gift cards do not expire. Bliss gift cards are honored for dollar value only.